Welcome to Southwest Michigan Dermatology
This site is designed to familiarize you with our practice. We hope to help answer your questions and make your experience with our office a pleasant one.
Our purpose is to provide you with individual attention and excellent medical care for your dermatologic condition. Our physicians are fully trained dermatologists, specializing in the diagnosis and treatment of patients with conditions of the skin.
Your First Visit
During your visit at Southwest Michigan Dermatology, you will meet physicians, physician assistants, nurses, medical assistants and support personnel, all specially trained in the care of persons with dermatological conditions.
When your appointment is made, you will be notified of the time and place of your first visit.
Steps Toward a Successful Visit
You will need to complete a Welcome to Our Office patient information form and a Medical History form prior to your first visit. We can send them to you by mail or you can access the forms online access the forms online and print them from your computer. Please complete these forms and bring them with you to your appointment. You will receive a copy of our Financial Policy when you arrive for your first visit. You will be required to sign an acknowledgement stating you have read it and understand it. You may access our Financial Policy before you arrive by clicking on the "access forms online" in this paragraph.
If you have insurance, please bring your cards.
Bring a list of questions to discuss with your provider.
If your insurance carrier requires prior authorization, please make sure it is done prior to your visit.
A note about our Physician Assistants
Your Medical Record
Your medical record is strictly confidential and will not be released to anyone outside our office without your signed authorization. If you wish to have a copy of your record sent to someone, you need to complete and sign an authorization form.
There may be a charge for making and sending copies of your records.
Calling Our Office
Routine calls are taken in our office between 8am and 4:30pm, Monday through Friday. Our clinical staff is trained to answer your questions and arrange for you to talk with your dermatologist when necessary.
Your telephone call is answered by our receptionist who will direct your call to the proper staff member.
Emergency Calls – a provider from our office is on duty at all times if a situation arises that must be handled immediately. When the office is closed, our after hours voice mail will give you instructions for contacting our on call provider.
Non-emergency calls are returned within 24 business hours.
Please obtain needed prescription refills during your visits to Southwest Michigan Dermatology. However, if you must obtain a prescription refill between visits, please call during normal business hours at least 24 hours in advance of your need for the refill.
|Main Office (269) 321-7546|
Hospital & Clinic Affiliations
We are on staff at several area hospitals including Borgess Medical Center and Bronson Methodist Hospital. To better serve our patients from surrounding areas, we offer clinics in Paw Paw, Allegan and Three Rivers. All scheduling and billing for our outlying clinics is handled by our main office in Portage.
Billing & Payment
Certain information is needed to bill insurance for our services. The documents to bring with you include:
- Your health insurance card(s), including health insurance company address and telephone number.
- Your social security number.
Authorization for services, if needed. This includes authorization for workers’ compensation, Health Maintenance Organizations (HMO’s), Preferred Provider Organizations (PPO’s), etc.
We participate with many insurance companies. Please call our office to check if we participate with your health insurance provider, as this will affect your payment responsibility.
Billing Office (269) 321-0971
Feel free to call our office if you have questions or need assistance at